Send the StudyUpload team a message
Ask for upload help, report a bug, request a school or class, or reach out about anything students need on the site. This form works on mobile first and sends straight to the team inbox.
Contact StudyUpload Support and Partnerships
We respond to every message within one business day. Whether you have a question about your account, want to report a problem with a study document, are interested in a partnership, or just want to share feedback, the team behind StudyUpload reads every email. Pick the right channel below so your request reaches the person who can help you fastest.
Quick contact options
Account and study document support
For questions about logging in, credits, downloads, or a specific study document, email support@studyupload.com with the URL of the page or file. Include your registered email and a short description of what is happening. Screenshots help us reproduce the issue, especially if you can show what you see on a phone versus a desktop. Most account issues are resolved within four business hours.
Reporting a problem with a document
If a file is misclassified, has the wrong school tagged, or contains inaccurate content, click the report link on the document page or email support directly. For copyright takedowns, follow the dedicated DMCA Policy so the request reaches our designated agent and is processed in the right legal channel. For privacy concerns under the GDPR or CCPA, including data export and deletion, write to privacy@studyupload.com.
Partnerships and educational institutions
StudyUpload partners with student governments, tutoring centers, study clubs, and education startups. If your school has an official notes program or a club that wants to seed StudyUpload with quality materials, write to partners@studyupload.com. We also work with researchers studying student learning behaviors and reference best practice guidance from the U.S. Department of Education.
Frequently asked questions about contacting us
How fast does StudyUpload reply to support emails?
Within one business day for every channel. Most account questions get a real reply in under four business hours.
Do you offer phone support?
Not at this time. Email gives us a written record of every issue so anyone on the team can pick it up. Most issues are resolved in a single email reply.
Can my school become an official StudyUpload partner?
Yes. Email partners@studyupload.com from a school address. We have programs for academic societies, tutoring centers, and student government groups.
How do I delete my account?
Email privacy@studyupload.com from the address on the account. We complete deletion requests within seven days and confirm by email.
Related pages
Have a question or partnership idea?
Email the team and we will reply within one business day.